Our Journey Beyond Brexit: Customs Declarations UK was founded with a vision to revolutionize customs clearance for businesses. Established by industry veterans with over 20 years of software and SaaS development experience, our team understood early on that Brexit would introduce daunting new customs challenges for companies trading with the EU. We launched our platform to simplify the post-Brexit customs declaration process, making it easier for importers, exporters, freight forwarders, hauliers and other industry players to stay compliant amid changing regulations. What began as a solution to navigate Brexit-driven changes has evolved into an end-to-end customs filing platform serving clients across the UK and beyond. Our journey is defined by continuous growth and adaptation — as customs rules and trade landscapes change, we remain at the forefront, proactively updating and expanding our services.
Growth and Key Achievements: From our early days of helping businesses adjust to new import/export rules, Customs Declarations UK has grown exponentially. Today, we are proud to support a broad and established customer base, ranging from small enterprises to major logistics providers. Along the way, we’ve reached significant milestones: our platform has successfully processed thousands of declarations, and we’ve maintained an excellent customer satisfaction record (reflected in our outstanding TrustPilot reviews). We have also forged important industry integrations and partnerships. Our software is integrated with leading Community System Providers (CSPs) – including MCP, CNS, and CCS-UK – for seamless connectivity with ports and HMRC systems. Additionally, we worked in close consultation with HMRC during development, ensuring our solution aligns with government requirements and best practices. This collaborative approach and our technical achievements (such as real-time data validation and secure cloud infrastructure) have positioned us as a trusted innovator in customs technology.
Our Commitment to Seamless Declarations: At Customs Declarations UK, our mission is simple: to make customs declarations frictionless for our users. We are dedicated to helping businesses, freight forwarders, and hauliers and other industry players handle customs paperwork with minimal effort and maximum confidence. Our platform’s user-friendly design, with interactive wizards and templates, reflects our commitment to simplicity and accuracy in every filing. Whether you are a first-time importer or an experienced customs agent, we empower you with complete control over the declaration process – from preparation to submission and tracking – all in one secure, online portal. We also recognize that customer service is as crucial as software in this industry. That’s why we offer personalized support and training, guiding our clients through onboarding and any complex scenarios that arise. Every improvement we make to the platform is driven by customer feedback and our passion for continuous improvement. We stay up-to-date with regulatory changes and invest in new features regularly, so you can trust that you’re always using the most current and compliant tools.